Privacy Policy

1. Introduction

examupdt ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our study abroad consulting services.

Please read this policy carefully. If you disagree with any terms, please discontinue use of our services.

2. Data We Collect

We collect information you provide directly to us, such as:

• Personal Identification: Full name, email address, phone number, and date of birth.
• Academic Information: Academic qualifications, test scores, and university preferences.
• Financial Information: General financial profile for scholarship matching (no banking details are stored).
• Communication Data: Records of messages, emails, and calls with our counselors.
• Technical Data: IP address, browser type, device type, and usage analytics collected automatically via cookies.

3. How We Use Your Data

We use the information collected to:

• Provide personalised study abroad counselling and university matching.
• Process applications and communicate application status on your behalf.
• Send you relevant scholarship opportunities and education updates.
• Improve our platform, services, and user experience.
• Comply with legal and regulatory obligations under Indian law (IT Act, 2000).
• Detect, prevent, and address technical issues and fraud.

4. Sharing of Data

We do not sell, rent, or trade your personal information. We may share data with:

• Partner Universities: With your explicit consent, when submitting applications on your behalf.
• Service Providers: Trusted third-party tools (e.g., cloud storage, analytics, communication platforms) bound by strict data processing agreements.
• Legal Authorities: When required by applicable law, court order, or government authority.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyse site traffic, and personalise content.

Types of cookies we use:

• Essential Cookies: Required for core website functionality.
• Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant ads on third-party platforms.

You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect some site features.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• 256-bit SSL/TLS encryption for all data in transit.
• Encrypted data storage with access controls and regular audits.
• Multi-factor authentication for internal system access.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use a secure connection and keep your account credentials private.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request transfer of your data in a structured, machine-readable format.
• Opt-Out: Withdraw consent for marketing communications at any time via unsubscribe links.

To exercise any of these rights, email us at privacy@examupdt.com.

8. Children's Privacy

Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you an email notification.

Your continued use of our services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

For any privacy-related queries or to exercise your data rights, please reach out to our Data Protection Officer:

• Email: privacy@examupdt.com
• Address: examupdt Study Abroad, Karimnagar, Telangana, India
• Phone: +91-9392225688 (Mon–Sat, 9 AM – 6 PM IST)